App

Vehicle connection and settings

Last Post by inCarDoc 8 years ago

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itsjoasom

(@itsjoasom)

Estimable Member

Joined: 8 years ago

Posts: 63

Topic starter 02/04/2018 4:39 pm

These three features are not responding in my app;1: general information,2: current data and 3: diagnostic. What should I do?

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inCarDoc

(@incardoc)

Member Admin

Joined: 12 years ago

Posts: 783

02/04/2018 8:27 pm

That sounds like app does not Connected to the car!!!

We might need to see the connection protocol to get idea about the troubles.Please use
(for iPhone) - left-side menu - Feedback
(for Android) - right-side menu - Info - Contact us
to prepare and send us mail with attached connection protocol. In a letter with protocol please

repeat the issue description,
make/model/year of your car
details about your OBD adapter: WiFi or Bluetoth? name, link to the specifications

For more details about app requirements and settings, and quick start please check appropriate User Guide and frequently asked questions at FAQ section

Thanks!

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