App is not any longer available

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Last Post 13 October 2018

Saab93 posted this 17 September 2018 - Last edited 17 September 2018

Hoe do we get the money back pls?

6 Comments

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Admin

inCarDoc posted this 17 September 2018

Sorry for the troubles, theme is discussed here https://incardoc.com/en-us/thread/car-doctor-pro-app-no-longer-on-playstore/

Thanks.

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Saab93 posted this 23 September 2018 - Last edited 23 September 2018

I could install as "paid" an app called inCarDoc which I did not purchase, is this the new app replacing the old disappeared?

I tried the new one InCarDoc but I was not able to connect to the ELM that worked very good with the old app. Did you change here what?

Thanks

Admin

inCarDoc posted this 23 September 2018

It is not a new one, inCarDoc is the new name of the same app. When installing app from scratch, please check app settings, that OBD connection set correct. If you have issues or questions with connection, please use Menu-Info-Contact us option to send us connection protocol, please add the issue description in a letter with protocol.

Thanks

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Nhoj Odarroc posted this 24 September 2018

I registered online. Tried to sign in on android and get told that email, nick, password in use by another user. R U INSANE? I registered online and no errors, but I try to login on phone and it won't accept me. I wonder if ALL your software is similar?

Let us try to fix the problem, not the blame, shall we??

Admin

inCarDoc posted this 24 September 2018

Sorry for the troubles. In app you could use the same login/password as here for the posting comments on site. Please note, that in app loginng is required only for posting Logbook data to this site and does not affect other app functionality.

With issues or questions please contact our support by mail and describe the issue and your account details.

Thanks