Connection

Vehicle connection and settings

Last Post by inCarDoc 8 years ago

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itsjoasom

(@itsjoasom)

Estimable Member

Joined: 8 years ago

Posts: 63

Topic starter 13/05/2018 6:54 am

App connects with some cars but doesn't connect with other obd2 compliant cars, it takes a very long time to find protocols but still doesn't connect anyways, any suggestions or trouble shooting guides?

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inCarDoc

(@incardoc)

Member Admin

Joined: 12 years ago

Posts: 783

14/05/2018 8:02 am

Statistically, the most common reasons:

engine does not started
bad or broken signal wire connection in diagnostic socket
(partially) malfunction adapter, that supports not all OBD-II protocols, see here
car have no or limited OBD-II support (Note that OBD-II socket does not guarantee full support of OBD-II protocols)

It might be more informative if you could send us connection protocol for review as well as car model/year details. PLease use in-app options Feedback or Contact us depending on iOS or Android app version.

Thanks!

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