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Issues with older Android devices

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(@ismael-biramane)
New Member
Joined: 6 years ago
Posts: 2
Topic starter  

I own a galaxy s7 Edge and the app doesn't run properly anymore. (Economy widget)I use it mainly to monitor my fuel consumption.But whenever I switch app, for exemple to accept a call, data resets. Also the standby mode is not disabled by the app and shuts down after 30seconds reseting economy data in the process.Tested the app on a more recent phone. No problems like those. Any suggestions on the settings maybe? Or a fix next update?



   
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(@incardoc)
Member Admin
Joined: 12 years ago
Posts: 783
 

App have no way to change your phone/Android settings. Looks as your have "aggressive power saving mode" configured at your Android settings. So app and/or wireless connection is stopped as soon as app switched to off-screen mode. You might need change general power saving settings or make exclusion rules for the inCarDoc app.

Thanks!



   
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(@ismael-biramane)
New Member
Joined: 6 years ago
Posts: 2
Topic starter  

Found the setting. In french its called "mode veille". With means standby mode so a bit confusing. Long story short, problem solved.



   
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