We answering all mails that have questions or issue description. Please note that mail was sent from you phone mail client.
At most cases to check the issue we need to see the connection settings and protocol, and car details including the model year, so please follow the steps below to prepare and send mail with the protocol.
- start car's engine
- unplug/plug back the OBD adapter, check that it's powered
- (for Bluetooth) turn off/on Bluetooth support in you phone (or reload phone)
- check that other apps or phones does not occupy OBD adapter connection
- start app
- turn on Debug logging: Settings-Logging-Debug logging
- run Connection Guide: Settings-Connection Guide, switch to the second page to search available connections
- find and click your OBD adapter in a list
- wait finishing of connection testing or error message
- use Connect <...> at Home app screen for consequent connections
If have issues please please use Settings-Logging-Send message to send details and issue description
as well as car model/year details
Thanks!
